Came in from work today, and SuddenLink was down. No TV, no intertubes. So, I called and reported an outage. They told me "technicians" were working on it.
I know what the problem was without them telling me. We had that big front come through today, it brought wind and much needed rain. Of course, Suddenlink cheaps out on paying trimming crews, so anytime the wind blows, Suddenlink has outages. I mean, c'mon. This is Louisiana. It rains in Louisiana. The wind blows. This isn't anything new.
I'm right in the middle of that map and it looks like we're in for more weather. But, the TV is on now, and the intertubes seem to be working.
Suddenlink sucks, plain and simple. On a rainy Friday afternoon, having a service outage is totally unacceptable. Trim the limbs when the sun is shining and they won't fall on your lines when the wind is blowing. It's pretty simple, but these bozos can't figure it out.