I awoke this morning to another Optimum service outage. I called it in and got the familiar robot. Optimum knows that there is a service outage in my neighborhood and are working diligently to restore service.
I especially like the part in their spiel when they tell me that I can go online for more information. How, exactly, and I supposed to go online when the internet is down? That is a question that no one has been able to answer. Just a dumb-ass robot answering the phones. Telling me what I already know.
Optimum still sucks.
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